Terms of service

0. Who we are

Método X is operated by Daniel Millán Marco(tax ID 54166429A), C/ Can Donadeu, n12, 1o 2a, 08120, La Llagosta, Barcelona.Contact: hola@metodo-x.com.

1. The service

Método X is software for fitness coaches: client management, training programs, nutrition, check-ins, messaging and reports, with an app for each client. It is offeredby Daniel Millán Marco to professionals, not to consumers.

2. Your account

You need to be of legal age and give accurate details. You are responsible for your password and for anything done from your account, including by team members you invite on the Studio plan.

3. Free trial

• Every new account gets a one-month trial with the Studio features unlocked. If you arrive through a partner link, the partner’s offer applies instead.
• No card is needed and nothing is charged when the trial ends. To keep using paid features, you choose a plan.
• One trial per person. Accounts created only to chain trials may be closed.

4. Plans and payment

• Plans, limits and prices are the ones shown on the pricing page. Annual plans are charged upfront for the whole year; monthly plans, every month. Both renew automatically.
• Payments are processed by Stripe. Partner discounts apply to the subscription while it stays active.
• Founding coaches (the first 20 accounts) get 20% off any plan for as long as they keep an account, priority support and a say in the roadmap. Their discount does not add up with a partner discount: the higher of the two applies.
• If a payment fails, we will let you know and Stripe will retry. Your data is never deleted because of a failed payment; paid features are restricted only if the subscription finally lapses.
• The prices shown are what you are charged, with applicable taxes included. Stripe issues the invoice on our behalf and you can find it under “My plan”.
• If we change the price of your plan, we will tell you at least 30 days in advance and it will apply from your next renewal; if you disagree, you can cancel before then at no cost.
• You can change plan or cancel at any time from your account. When you cancel, you keep access until the end of the period already paid. Amounts already charged are not refunded, except where the law requires otherwise.
• Método X is contracted as a professional. The 14-day consumer right of withdrawal therefore does not apply; instead, the free trial lets you see the whole product before paying anything.

5. Your data and your clients’ data

Your data and your clients’ data are yours. You can export everything whenever you want. You are responsible for having your clients’ permission to use their data in Método X; we process it only on your behalf, under the data processing agreement, which is part of these terms. If your clients include minors under 14, you need their parents’ or guardians’ consent.

6. Acceptable use

Do not use Método X for anything illegal, to send spam, to try to access other people’s data, or to overload the service. We may suspend accounts that do, after warning you except in urgent cases.

7. The AI assistant

The assistant suggests; you decide. It can be wrong, and any change it proposes only happens if you confirm it. It does not replace professional or medical judgement.

8. Availability and liability

We work to keep Método X available and your data safe, but we cannot guarantee uninterrupted service. Método X is a management tool: it is not a medical device and does not give medical advice, and the programs, diets and recommendations you give your clients are your responsibility as a professional. To the extent permitted by law, our liability is limited to the amount you paid in the last twelve months; this limit does not apply in cases of wilful misconduct or gross negligence.

8a. Intellectual property

The software, brand and design of Método X are ours; your subscription lets you use them while it is active, not copy or resell them. What you upload (your programs, meals, logo and texts) remains yours: you only give us permission to store and display it within the service.

9. Closing your account

You can delete your account from Settings. It is deactivated immediately and permanently erased after 30 days, during which you can undo it. Export your data first if you want to keep it. If we ever stopped providing the service, we would give you at least 30 days’ notice so you can export everything, and refund the unused part of anything you had paid in advance.

10. Changes, language and law

If we change these terms in a way that affects you, we will tell you at least 30 days in advance. The contract is concluded in Spanish (this English version is a translation) and you accept it when you create your account, after being able to review and correct your details; we keep a record of your acceptance. These terms are governed by Spanish law and the courts of Barcelona have jurisdiction over any dispute.Questions: hola@metodo-x.com.